Effective Date: 01/01/2025

Grey Link Logistics ("we," "our," or "us") uses SMS messaging to provide updates, notifications, and promotional offers to customers who opt in. This SMS Policy explains how we collect, use, and manage SMS communications.

1. Consent to Receive SMS Messages

• By providing your mobile number and opting in, you consent to receive SMS messages from Grey Link Logistics.
• You may opt in via our website, mobile application, or other communication channels where consent is requested.
• Consent is not required as a condition of purchasing any goods or services.

2. Types of Messages Sent

We may send SMS messages related to:

• Service confirmations and order updates
• Delivery notifications and tracking information
• Customer support communications
• Promotional offers and marketing messages (if you have opted in)

3. Message Frequency

• The number of messages you receive will vary depending on your interactions with our services.
• We strive to keep messaging relevant and not excessive.

4. Opt-Out Policy

• You can opt out of SMS messages at any time by replying "STOP" to any message.
• After opting out, you will no longer receive SMS messages unless you re-enroll.
• You may also contact us at [Insert Contact Email] to request removal from SMS communications.

5. Fees and Charges

• Grey Link Logistics does not charge for SMS messages, but standard message and data rates may apply based on your mobile carrier’s plan.
• Contact your mobile service provider for details on your messaging plan.

6. Data Privacy and Security

• We do not share, sell, or rent your mobile number to third parties for their marketing purposes.
• Your information is securely stored and only used for communications related to Grey Link Logistics.
• See our Privacy Policy for additional details on data protection.

7. Supported Carriers

• Our SMS services are supported by major mobile carriers, but delivery is not guaranteed across all providers.
• Grey Link Logistics is not responsible for delayed or undelivered messages.

8. Changes to SMS Policy

• We may update this SMS Policy from time to time.
• Any changes will be posted on our website, and continued use of SMS services indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this SMS Policy or need assistance, please contact us at:

Grey Link Logistics
Address: 310 Whitley Lane

                      Winter Haven FL 33881

Email: info@greylinklogistics.com
Phone: 1-866-357-0217